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Plenary 3 - Implementing Integrated Care

Tuesday, November 12, 2019
2:00 PM - 3:30 PM
Room 109 - 110

Overview

Professor Nick Goodwin | Professor Yvonne Zurynski | Panel Response: Andrew Montague, Dale Fisher, Matt Jones


Details

Chaired by Alison Verhoeven, CEO, Australian Healthcare and Hospitals Association (AHHA)


Speaker

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Professor Nick Goodwin
Director
Central Coast Research Institute

Innovations in Implementation Science: Unlocking the Complexities of Integrated Care

2:00 PM - 2:25 PM

Abstract

Integrated care is a complex service innovation and our ability to understand how best to design and implement innovations in specific contexts is limited. To-date, evaluations have shown limited ability to explain causality in their results, so making it problematic to judge impact and costs. Whilst process evaluations provide some explanation of the key variables that influence the design and delivery of integrated care programmes, they have not as yet provide for an adequate understanding of what works, when and where? This presentation will make the case for a more intimate relationship between research and practice in order to understand its complexities and how translational research may support the strategies that can result in more effective implementation.

Biography

Professor Nick Goodwin is the Director of the Central Coast Research Institute for Integrated Care and Population Health (CCRI) based within the Health and Wellbeing Precinct on the Gosford Hospital campus. Developed in partnership between the University of Newcastle and Central Coast Local Health District (CCLHD), Nick’s position as Director of the CCRI will include a seconded role to CCLHD as the inaugural Director of Research. As a social scientist, Nick has worked for the past 25 years in the field of health services research, management and policy in both the University and Third Sector. Between 2007 and 2013, Nick was Senior Fellow at The King’s Fund in London leading its programs on primary health care policy and management, integrated care and telehealth & telecare. Nick led the Independent Inquiry into the Quality of Care in English General Practice in 2009-2011. In 2011, Nick co-founded the International Foundation for Integrated Care (IFIC), a not-for-profit foundation based in the Netherlands dedicated to improving the science, knowledge and adoption of integrate care in policy and practice across the World (www.integratedcarefoundation.org). Nick became its first CEO in 2013 and remains the Editor-in-Chief of its scientific periodical, the International Journal of Integrated Care (www.ijic.org). Nick continues to work as a senior associate with IFIC, including support to its collaborative centres in Australia and the Asia-Pacific region. In January 2016, Nick received the Avedis Donabedian International Award for his contribution to Healthcare Excellence.
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Professor Yvonne Zurynski
Associate Professor
Australian Institute of Health Innovation

Changing how we think about healthcare improvement

2:25 PM - 2:50 PM

Biography

Yvonne Zurynski is Associate Professor, Health System Sustainability, and leads the activities of the central coordinating unit of the NHMRC Partnership Centre in Health Systems Sustainability. Yvonne has broad experience and expertise in research and education across health sectors and disciplines having conducted research in settings ranging from primary care to intensive care. She recently led the evaluation of integrated care initiatives across the Sydney Children’s Hospitals Network (SCHN) and maintains research collaborations with the Integrated Care team at SCHN. For the last 12 years she was the Director of Research, Australian Paediatric Surveillance Unit, the University of Sydney, and from 2011-2015 she was the chair of the International Network of Paediatric Surveillance Units. Her focus is on conducting research that makes a difference in the real world. Her research supported changes to child restraint law in Australia, the development of clinical guidelines and vaccination policy. She has an interest in health services and health systems responses to the increasing challenge of chronic disease from an implementation science and complexity science perspectives. She has an interest in patient/family and healthcare provider experiences of the health system including health services use, transition between paediatric and adult services, health costs and out of pocket expenses. Yvonne has expertise in conducting epidemiological studies, systematic reviews, clinical research studies, service model and policy evaluations using mixed methods designs. She is engaged with several consumer groups and regularly involves these groups in research. She was a key member of the steering committee for the establishment of the national Paediatric Active Disease Surveillance system, and the Fetal Alcohol Spectrum Disorders Australian Registry (FASDAR). She has expertise in research ethics and was a member of the University of Sydney Human Research Ethics Committee (Health subcommittee). She has attracted approximately $7million in research funding over her career. She has published widely and regularly reviews for national and international per review journals. Yvonne is an experienced post-graduate research supervisor at Masters and PhD level. She currently convenes the Systems Science in Healthcare unit of study in the Masters of Public Health. Yvonne has previously held positions at the University of Sydney, Sydney Children’s Hospitals Network, Royal Australian College of General Practitioners, and Westmead Hospital. She has honorary appointments at the University of Sydney, Kids Research, the Children’s Hospital at Westmead, and the University of Tasmania.
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Ms Dale Fisher
CEO
Silver Chain Group

Panel Response

2:50 PM - 3:30 PM

Biography

As a passionate, innovative change-leader, Dale transforms health services to improve patient outcomes and experiences. She makes decisions with conviction, engages for impact, adapts proactively to the changing environment and delivers results. She believes in aligning business strategy with community values to build both trust and success. Dale also believes in empowering the next generation of leaders to reach their full potential. Building iconic health services is her career ambition. Appointed as the Chief Executive of Peter MacCallum Cancer Centre in 2013, Dale has led organisational growth from $300m to near $500m enterprise. Dale has led Peter Mac through a period of growth and transformation – becoming one of the most successful medical research institutes in Victoria and the largest cancer research centre in the nation. Representing the Australian government on international trade missions and hosting world leaders and prime ministers, Dale has helped to position the nation and its innovations on an international platform. As strong advocate for women’s health rights, Dale was inducted into the Victorian Honour Role in 2011 and in 2013 was named one the Australian Financial Review’s 100 Women of influence. Late last year she was made a Distinguished Fellow of Monash University in recognition of her exceptional leadership and service to others. Dale is also a board member for the Victorian Comprehensive Cancer Centre, the Committee for Melbourne and St Michaels Grammar School.
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Mr Matt Jones
CEO
Murray Primary Health Network

Panel Response

2:50 PM - 3:30 PM

Biography

Matt has a passion and commitment to improving health outcomes in rural areas. Matt has acquired extensive management experience in several health care environments specifically in Public Health, Indigenous Health, Acute Health and most recently Primary Healthcare in remote, regional and rural settings throughout Australia. Matt’s professional career has been devoted towards supporting communities and their members to access better and more connected healthcare. Prior to his current position as CEO with Murray PHN, Matt held the position of CEO of Loddon Mallee Murray Medicare Local for its three years of operation. Matt previously worked as a CEO within the Division of General Practice Network for 7 years, including his final two years employed simultaneously as the CEO of both Murray-Plains Division of General Practice and Central Victoria General Practice Network. In addition, Matt has worked for several years in healthcare management in Aboriginal Communities in remote NT and WA, Aboriginal Health in Townsville, Queensland, Public Health in the Pilbara, Western Australia, Senior Policy development in Melbourne and Acute Health Management in rural Victoria.
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Dr Andrew Montague
Chief Executive
Central Coast Local Health District

Panel Response

2:50 PM - 3:30 PM

Biography

Dr Andrew Montague has been Chief Executive Central Coast Local Health District since August 2016 and has extensive clinical and senior management experience within the health sector in both QLD and NSW. Dr Montague studied medicine at the University of New South Wales and has a Masters in Health Administration from the University of New South Wales. He is a fellow of both the Royal Australian College of General Practitioners and the Royal Australasian College of Medical Administrators. He has held the roles of Director of Medical Services, Mercy Health and Aged Care Central Queensland; Deputy Director of Medical Services, Royal North Shore Hospital; Director of Medical Services Northern Beaches Health Service and Director Operations, Northern Sydney Local Health District.
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